Terms and Conditions for Receiving SMS Communications
Last Updated: November 23, 2024
By providing your mobile phone number and opting in, you agree to receive text messages (SMS) from Braewood Home Health, Inc. These messages may include appointment reminders, health-related information, updates, and other relevant communications related to our services.
1. Consent to Receive SMS Messages
Opt-In Consent: By submitting your mobile number, you consent to receive SMS messages from Braewood Home Health, Inc. at the number provided.
Message Frequency: Message frequency may vary based on your interactions and the services you receive from us.
2. Message Content
Types of Messages: Messages may include but are not limited to:
Appointment confirmations and reminders
Health and wellness information
Updates about our services
Administrative messages
3. Charges and Fees
Standard Rates Apply: Standard message and data rates may apply as per your mobile carrier’s plan.
Responsibility: You are responsible for any fees charged by your mobile carrier for sending and receiving messages.
4. Opt-Out Instructions
How to Opt-Out: You may opt out of receiving SMS messages at any time by replying “STOP” to any message you receive.
Confirmation of Opt-Out: Upon receipt of your opt-out request, we will send a confirmation message and cease sending you SMS messages thereafter.
5. Privacy and Security
Confidentiality: We are committed to protecting your personal health information in compliance with HIPAA regulations.
Use of Information: Your mobile number and any personal information will be used solely for the purpose of providing you with services and communications as described.
Privacy Policy: For more details on how we handle your personal information, please review our Privacy Policy.
6. No Emergency or Urgent Messages
Not for Emergencies: SMS communications are not intended for emergency or urgent situations.
Emergency Contact: In case of an emergency, please call 911 or go to the nearest emergency room.
7. Delivery and Reliability
No Guarantee of Delivery: We are not responsible for any delays or failures in the receipt of any SMS messages, as delivery is subject to effective transmission from your mobile service provider.
Carrier Compatibility: SMS services are available on participating wireless carriers.
8. Eligibility
Age Requirement: By opting in, you confirm that you are at least 18 years old or have the consent of a parent or guardian.
Residency: SMS services are intended for individuals residing in the United States.
9. Modification of Terms
Changes to Terms: We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting the updated terms on our website.
Continued Consent: Your continued receipt of SMS messages after changes are made constitutes your acceptance of those changes.
10. Contact Us
Support: If you have any questions or need assistance, please contact us at:
Phone: (818) 641-1444
Email: contact@braewoodhomehealth.net
Address: 8215 Van Nuys Blvd, Suite 300
Panorama City, Ca 91402
11. Limitation of Liability
No Warranties: SMS services are provided on an “as-is” basis without warranties of any kind.
Liability Cap: To the fullest extent permitted by law, we disclaim any liability for any direct, indirect, incidental, or consequential damages arising from your use of SMS services.
12. Governing Law
Jurisdiction: These terms and conditions are governed by the laws of the state of [Your State] without regard to its conflict of law principles.
13. Compliance with Laws
HIPAA Compliance: We comply with the Health Insurance Portability and Accountability Act (HIPAA) to protect your personal health information.
TCPA Compliance: We adhere to the Telephone Consumer Protection Act (TCPA) regulations regarding SMS communications.
State Regulations: We also comply with all applicable state laws and regulations concerning SMS communication